Attention Portal Users: The previous RSA SecurID token desktop application versions 5.0.3 (Windows) and 4.2.3 (MacOS) are no longer fully supported by Ginnie Mae, which may cause users to experience issues when attempting to use the token. They have been replaced by RSA desktop application version 6.2.2.0 (Windows) and 4.4.0 (MacOS) and are now available for installation. For more information, please reference Modernization Bulletin No. 45.
Attention Portal Users: RSA SecurID Soft Token Holders in Ginnie Mae business systems may now obtain a new soft token and change the device on which the token is installed, via self-service. For more information, please reference Modernization Bulletin No. 28 “Requesting a Replacement RSA SecurID Soft Token via Self-Service”.
Ginnie Mae Central (GMC) is live! Training materials are now available for all GMC Modules: Financials Module, Insurance Module, and Compliance & Monitoring Module. Please see the Modernization Initiatives page to access GMC training materials. User Manuals can also be found on the Tools and Resources page. Quick Reference Cards (QRCs) are available on the QRCs page. For more information on GMC, refer to Modernization Bulletin No. 43.
For questions or support, contact askGinnieMae@hud.gov.
Attention Portal Users: MGM Portal User-Inactivity Changes have gone into effect. After 90 days of inactivity, accounts will be locked. After 365 days of account inactivity, accounts will be disabled. For more information, please reference Modernization Bulletin No. 29 “MyGinnieMae Portal User Inactivity Behavior Changes”.
MyGinnieMae is a self-servicing portal that will provide a one-stop-shop for the GinnieMae business community. It offers advanced portal features that connects users, promotes collaboration, and shares organizational knowledge. This is the first release of MyGinnieMae, which is being introduced with a controlled set of features and is made accessible to a select set of users.