MyGinnieMae is the modernized portal for conducting business with Ginnie Mae. MyGinnieMae will replace the Ginnie Mae Enterprise Portal (GMEP) as the centralized place to access applications, reports, and information. Currently, a limited user base has access to MyGinnieMae during the pilot phase. Availability to all Ginnie Mae business partner users is expected by the end of 2017.
How do I log in to MyGinnieMae?
Log in to the Portal using your Username (corporate email address of record), Password, and One-Time Passcode.
What is a One-Time Passcode (OTP)?
A unique passcode sent to your corporate email address of record each time you log on to the Portal. Entering a OTP each time you log in adds another layer of security by verifying your email address on record with the system.
How do I reset my password or unlock my account?
After entering your username in MyGinnieMae, click the 'Forgot your password?' link below the secure TextPad.
How is MyGinnieMae different than GMEP?
MyGinnieMae is the new enterprise portal for conducting Ginnie Mae business. In addition to providing centralized access to the relevant applications you need to conduct business with Ginnie Mae, MyGinnieMae provides new collaboration features through an intuitive, modern user experience.
What are the browser requirements for MyGinnieMae?
For MyGinnieMae, Internet Explorer 12, Google Chrome 51.x, and Mozilla Firefox 47.x (fully patched) are supported. Using any other type of browsers may lead to the unpredictable results. Please note that Safari and other browsers are not currently supported.
I'd like to request a change to MyGinnieMae. How do I submit feedback?
Navigate to the Contact Us feature at the bottom of the MyGinnieMae landing page. From here, you will be able to submit feedback and ideas for consideration in future versions of MyGinnieMae.
What are Ginnie Mae's Business Hours of Operation?
Monday - Friday 8 AM to 5 PM ET