RFS users will notice a change to how to access RFS applications. When you go to the Tools Menu you directly access the application by clicking on it. To select a different application, go back to Tools and select that application. This change and others are identified in Modernization Bulletin 19: Platform Upgrades – User Interface Changes and Modernization Bulletin 20: Platform Upgrades - RFS Navigation.
All portal users that previously used an RSA token to transact business in Ginnie Mae systems must use the new Soft Token distributed via email beginning 8/28/2022. The hard tokens are no longer active and further instructions will be provided on disposition. For information on the transition to the Soft Token, including a QRC and video on how to use the new token, visit the RSA SecurID Soft Tokens section of the Modernization Initiatives Page.
Following the platform upgrades, users who previously installed the Oracle Mobile Authenticator (OMA) on a mobile device to generate a One-Time Password (OTP) for MyGinnieMae will be required to complete an overwrite. From your mobile device, scan the QR code found at the link below, enter your credentials within the app, and select “Overwrite” when prompted.https://access.ginniemae.gov/gnma/oma.htmlUsers who have not yet installed the OMA can follow these instructions to register: QRC-GS3.3.3_Registering with Oracle Mobile Authenticator
MyGinnieMae is a self-servicing portal that will provide a one-stop-shop for the GinnieMae business community. It offers advanced portal features that connects users, promotes collaboration, and shares organizational knowledge. This is the first release of MyGinnieMae, which is being introduced with a controlled set of features and is made accessible to a select set of users.